Kathmandu. MAW Vriddhi Commercial Vehicles Pvt. Ltd. is going to operate Nepal’s largest EV commercial service center in the EV commercial area at Pepsi Cola, Kathmandu. The service center is being constructed with modern infrastructure, state-of-the-art service equipment and adequate service capacity.
The service center will be manned by a team of trained technicians and engineers from Photon’s international organization. With the expansion of the service, the Foton brand is committed to providing quality service to the customers along with reliable after-sales service and genuine parts availability.
The service center has been designed keeping in mind the concept of a huge service center that provides after-sales service, genuine parts availability, battery testing and regular maintenance and driver and technical training from one place. The company says that the goal is to complete the maintenance of vehicles quickly and effectively while maintaining quality service.
Dr. Anil Kumar Baral, Chief Executive Officer of Foton Motor Nepal. Anil Kumar Baral said that the concept of Vishal Service Center has been put forward giving first priority to quality service after sales. He said, “It is not only our responsibility to sell vehicles. Our aim is to ensure that every customer of Foton can easily get quality service, genuine parts and professional technical support for their vehicles. ’
The new service center will be equipped with modern checking and repair systems that can effectively serve various vehicles of Foton. According to the company, a team of technicians and engineers trained and certified by Foton International will carry out inspection, maintenance, technical inspection and necessary maintenance of the vehicles as per the service standards set by the company.
Photon vehicles will be kept safely and systematically in the service center so that genuine parts are available in sufficient quantities. When the necessary parts are easily available, unnecessary delays during maintenance will be reduced, the vehicle can be repaired quickly and delivered to the customer on time and the vehicle can be operated for a
long time.
It is expected that the inconvenience and business losses caused by non-arrival will be reduced. Delays are expected to be reduced and the time taken at the vehicle service center will also be reduced.
After-sales service expansion across Nepal
Photon currently has 21 service centers and service touchpoints across Nepal. This further reinforces the company’s commitment to provide quality after-sales service to the customers.
As part of its nationwide expansion plan, Photon aims to provide Photon touchpoints within every 100km of major routes in Nepal from east to west by 2026.
According to the statement, Foton has prioritized expanding its network to provide customers with the best quality services and technical assistance in different parts of the country.
According to the company, the new service center at Pepsi-Cola is a significant investment in the post-sale service infrastructure of Foton.
