Kathmandu. Ncell’s self-service mobile application – most popular among Ncell customers – has crossed the milestone of 10 million downloads. With this, Ncell has become one of the most used digital platforms in Nepal. Specially crafted to simplify and modernize customers’ journey digitally, Ncell App is increasingly popular as a reliable digital tool for users.
Through this app, customers can enjoy various services without having to dial any code or visit any Ncell Centre or authorized dealers. With a host of services ranging from simple balance recharge, pack purchase, complaint registration, balance transfer, online and offline games, activation or deactivation of service, this app has become the first choice for customers seeking an easy and uninterrupted digital service experience.
Ncell has also announced a 10-day celebration program on the occasion of crossing 10 million downloads. Under this offer, every day 10 lucky customers will be able to get 10 GB all time data which can be used for 10 days.
Customers who download the app for the first time and log in or purchase any pack through the app will be entitled to win 10 GB data.
“We are delighted that more than 1 crore customers have joined us through Ncell App. This clearly shows that our app has become an integral part of our customers’ digital routine. The app makes the digital journey of customers simplified,” said Steven Rodriguez, Chief Digital Channels & Experience Officer of Ncell.
According to him, Ncell has been directly or indirectly contributing to the government’s vision of ‘Digital Nepal’ to promote paperless and efficient service.
“This achievement is not just a number, it is a reflection of our dedication to our customers and our commitment to connect them digitally. We are deeply grateful to our customers for their trust in us.”
The Ncell App proved to be an important digital solution for Nepali workers and travellers living abroad. During the short or long stay, customers are able to easily recharge on roaming, buy packs and use their Ncell SIM with ease.
