Kathmandu. IME Life Insurance Company Limited has become an ISO® 9001:2015 accredited company. The ISO® 9001:2015 certification, provided by the International Organization for Standardization (ISO®), ensures that the company has adopted the necessary concepts for a quality management system. Being one of the few insurance companies to receive this recognition has increased customer confidence in the company and has added energy to employees and agents to provide continuous quality service.
The company’s Chief Executive Officer, Pawan Kumar Khadka, said that the company is committed to sustainable development by implementing strategic development and process improvements through digitization and automation in areas including leadership development, customer service and relationship management to maintain a distinct identity in the life insurance sector of Nepal.
