Kathmandu. Nepal Insurance Authority (NIA) in the last fiscal year 2082. Most of the strategies included in the annual insurance policy and program of 83 years have not been implemented. <\/p>\n
In its annual policy and program for the last fiscal year, the authority had set out 4 strategies to make the insurance service reliable, transparent, accessible and quality and to protect the rights and interests of the policy-holders. However, the NRA has failed to implement the two strategies of developing a system that provides accurate information about the terms and facilities and exceptions of the insurance policy and making legal provisions for the protection of the interests of the insured. <\/p>\n
According to the NTA, the strategy to make insurance services accessible through digital payment and alternative distribution system has also made partial progress. Another strategy was to implement a transparency dashboard system in insurers to increase transparency in the insurance sector. For this, the authority had directed to implement transparency dashboard system within 60 days but it was not fully implemented. <\/p>\n
Similarly, most of the 5 strategies related to increasing insurance awareness, enhancement and insurance promotional activities to increase the access of the insurance sector have not been implemented. According to the NRA, it is in the process of being included in the school level textbook and it is in the process of being implemented and no study and research has been conducted to raise awareness. <\/p>\n
Similarly, out of the 4 strategies taken to make the legal structure of the Authority and the process of dispute resolution related to insurance effective, the strategy of integrating the complaint and complaint process in the digital system was not implemented. The remaining 3 strategies have been partially implemented, according to the NRA. <\/p>\n