{"id":284379,"date":"2026-01-21T12:16:14","date_gmt":"2026-01-21T06:31:14","guid":{"rendered":"https:\/\/insurancekhabar.com\/?p=284379"},"modified":"2026-01-21T12:20:06","modified_gmt":"2026-01-21T06:35:06","slug":"indonesia-widespread-fraud-in-life-insurance-claim-payment-on-the-rise-2","status":"publish","type":"post","link":"https:\/\/english.insurancekhabar.com\/indonesia-widespread-fraud-in-life-insurance-claim-payment-on-the-rise-2\/","title":{"rendered":"Indonesia: Widespread fraud in life insurance claim payment on the rise"},"content":{"rendered":"<p>Kathmandu. The Indonesian Regulatory Financial Services Authority (OJK) has revealed widespread fraud in life insurance claims payments in several parts of the country. <\/p>\n<p>Sumarzono, the head of the OJK&#8217;s insurance and support services supervision department, told local online media that there was a suspicion that the fraud was &#8220;organized&#8221;. &#8220;We&#8217;re getting information. A large number of cases of fraud have been found to be committed by organized parties,&#8221; he said. Which are almost identical. Similar claims are detailed and made in certain areas. \u2019<\/p>\n<p>Indonesian regulators see this as a serious problem. Because it not only harms insurance companies, it also threatens public confidence and undermines the stability of the entire life insurance industry. &#8220;OJK takes a serious note of the increase in various forms of fraud in the life insurance industry. Whether it&#8217;s by employees, agents, consumers and external factors,&#8221; Sumarzono said. <\/p>\n<p>In recent years, OJK has discovered a variety of crimes related to life insurance claims. These range from premium embezzlement by agents and forgery of claims and death documents to serious cases such as premeditated murder. <\/p>\n<p>However, there is no separate data available on the number of fraudulent life insurance claims detected each year. Ozeke continues to monitor the situation. <\/p>\n<p>OJK said many victims were not fully aware of the policy terms, claims process and consumer rights and responsibilities. Which exacerbates the problem. Poor governance and internal controls at some insurance companies, as well as the use of technology that is not supported by proper security systems, are also factors. At the same time, the growing trend of digital fraud indicates that fraudsters are taking advantage of technical vulnerabilities. <\/p>\n<p>The OJK has strengthened its regulatory and supervisory framework, including the issuance of the Regulation &#8220;Implementation of Anti-Fraud Strategies for Financial Services Institutions&#8221; in 2024. Under this regulation, life insurance companies must have a comprehensive anti-fraud strategy, rigorously verify claims, and report any signs of fraud to the OJK. <span style=\"color: #0000ff\">\u2013Asia Insurance Review<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kathmandu. The Indonesian Regulatory Financial Services Authority (OJK) has revealed widespread fraud in life insurance claims payments in several parts of the country. Sumarzono, the head of the OJK&#8217;s insurance and support services supervision department, told local online media that there was a suspicion that the fraud was &#8220;organized&#8221;. &#8220;We&#8217;re getting information. A large number [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":212246,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[45044,45159],"tags":[],"class_list":["post-284379","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-international-news-en","category-news-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/insurancekhabar.com\/ikbrapi\/wp\/v2\/posts\/284379","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/insurancekhabar.com\/ikbrapi\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/insurancekhabar.com\/ikbrapi\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/insurancekhabar.com\/ikbrapi\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/insurancekhabar.com\/ikbrapi\/wp\/v2\/comments?post=284379"}],"version-history":[{"count":1,"href":"https:\/\/insurancekhabar.com\/ikbrapi\/wp\/v2\/posts\/284379\/revisions"}],"predecessor-version":[{"id":284380,"href":"https:\/\/insurancekhabar.com\/ikbrapi\/wp\/v2\/posts\/284379\/revisions\/284380"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/insurancekhabar.com\/ikbrapi\/wp\/v2\/media\/212246"}],"wp:attachment":[{"href":"https:\/\/insurancekhabar.com\/ikbrapi\/wp\/v2\/media?parent=284379"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/insurancekhabar.com\/ikbrapi\/wp\/v2\/categories?post=284379"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/insurancekhabar.com\/ikbrapi\/wp\/v2\/tags?post=284379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}